Privacy Policy for Lord Cars

Last Updated: 11/12/2024

Lord Car (“we,” “our,” “us”) are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website (https://lordcars.co.uk) and our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following personal data:

1.1 Information You Provide to Us:

  • Contact Information: Name, email address, phone number, and postal address.
  • Booking Information: Wedding date, location, preferred vehicles, and related details.
  • Payment Information: Billing address and payment method (processed securely via third-party providers).

1.2 Information We Collect Automatically:

  • Website Usage Data: IP address, browser type, operating system, pages visited, time spent on the site, and referral sources.
  • Cookies: Information collected via cookies and similar tracking technologies (see our Cookie Policy for more details).

1.3 Information from Third Parties:

  • Social Media Platforms: If you interact with us via social media, we may receive your profile information, comments, and interactions.
  • Third-Party Services: Information from partners, such as payment processors or analytics providers.

2. How We Use Your Information

We use your personal data for the following purposes:

2.1 To Provide and Improve Our Services:

  • Process bookings and enquiries.
  • Communicate with you regarding your reservations.
  • Enhance the functionality and usability of our website.

2.2 For Marketing and Communication:

  • Send newsletters, promotional offers, and updates (with your consent).
  • Tailor advertisements to your preferences.

2.3 For Legal and Security Purposes:

  • Detect and prevent fraud or misuse of our website.
  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your personal data with:

  • Vehicle Suppliers: To facilitate your booking.
  • Service Providers: Payment processors, IT service providers, and marketing platforms.
  • Analytics and Advertising Partners: To analyse website usage and deliver tailored advertisements.
  • Legal Authorities: When required by law or to protect our rights.

We ensure that any third parties we work with are GDPR-compliant and protect your data in accordance with applicable laws.

4. How We Store and Protect Your Data

  • Data Storage: Your data is stored on secure servers located in the UK or the European Economic Area (EEA).
  • Data Security: We use encryption, firewalls, and access controls to protect your personal data from unauthorized access, alteration, or disclosure.
  • Data Retention: We retain your data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

5. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Erasure: Request deletion of your personal data (subject to legal requirements).
  • Restriction: Limit the processing of your personal data.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Opt-out of certain data processing activities, such as direct marketing.

To exercise your rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic. For more details, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

By using our website, you agree to this Privacy Policy and consent to our collection and use of your information as described.